trustloanhub.com Terms & Conditions
trustloanhub.com Terms & Conditions of Use
Effective Date: July 1, 20251. Acceptance of Terms
By accessing, Browse, or otherwise using the Site or any aspect of the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access, browse, or otherwise use the Site or the Service.
PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING A BINDING ARBITRATION AGREEMENT AND A WAIVER OF CERTAIN RIGHTS TO BRING CLAIMS IN COURT OR AS A CLASS ACTION.
2. Modifications to Terms
We reserve the right to modify these Terms at any time in our sole discretion. We will post any updated Terms on this page, and the “Effective Date” will reflect the date of the latest revision. Your continued use of the Site following any modifications constitutes your acceptance of such changes. You are encouraged to review these Terms periodically.
3. Eligibility
Use of the Service is limited to individuals who are at least 18 years of age and are legal residents of the United States. By using the Site or submitting a Request Form, you represent and warrant that you meet these eligibility requirements. Not all Services may be available in all geographic locations, and eligibility for certain Services may be subject to additional determinations by us or our partners.
4. Description of Service
The Service allows users to submit requests to be connected with independent third-party lenders or service providers (“Partners”). We are solely an information aggregator and lead generator and do not act as a lender, creditor, broker, or financial advisor. We do not evaluate, endorse, or guarantee any Partner’s services, terms, creditworthiness, or decisions. Submission of information via the Site does not guarantee that you will be matched with a Partner or offered a product or service.We are not responsible for any decision made by a Partner or any transaction you enter into after leaving our Site. All financial terms are determined solely by the Partner and are subject to that Partner’s terms, privacy policy, and regulatory disclosures.
5. Accuracy of Information
You agree to provide only accurate, complete, and current information when submitting any form or engaging with the Service. You acknowledge that providing false or misleading information may result in denial of access to the Service.
6. E-Consent
By using the Site and submitting a Request Form, you consent to receive communications, disclosures, notices, and other information from us and from Partners electronically. Your electronic signature will have the same legal effect as a handwritten signature. You confirm that you have the ability to receive, view, and retain electronic documents, including PDF files. You may withdraw your consent by contacting us or the applicable Partner; however, doing so may limit your access to certain services.
7. SMS and Email Communications
By providing your telephone number and/or email address, you consent to receive communications from Trustloanhub.com, our marketing partners, and Partners. These communications may include informational, transactional, and promotional messages. You may opt out of SMS communications by replying “STOP” to any message received. Message and data rates may apply. You may unsubscribe from promotional emails by following the instructions contained in the email.
8. Intellectual Property
All content and materials on the Site, including without limitation text, graphics, logos, images, and software, are the property of Trustloanhub.com or its licensors and are protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Site and its content for personal, non-commercial purposes. Any unauthorized use, reproduction, distribution, or exploitation of the Site or its content is strictly prohibited.
9. Prohibited Conduct
You agree not to use the Site or Service for any unlawful, harmful, or abusive purpose, or in any manner that could damage, disable, overburden, or impair the Site. You agree not to interfere with or attempt to gain unauthorized access to the Site or systems connected to the Site. We reserve the right to investigate and report any suspected violation of these Terms and to take appropriate legal action.
10. Disclaimer of Warranties
THE SITE AND ALL SERVICES AND INFORMATION PROVIDED ARE OFFERED “AS IS” AND “AS AVAILABLE.” WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
11. Limitation of Liability
IN NO EVENT SHALL trustloanhub.com OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).
12. Indemnification
You agree to indemnify, defend, and hold harmless trustloanhub.com, its affiliates, and Partners from and against all claims, losses, liabilities, damages, costs, and expenses (including attorneys’ fees) arising from your violation of these Terms or your use of the Site.
13. Third-Party Links
The Site may contain links to websites operated by third parties. We do not control and are not responsible for the content, terms, or privacy practices of those websites. Your use of third-party sites is at your own risk.
14. Site Security
We implement reasonable measures to secure your information. However, we cannot guarantee the absolute security of data transmitted via the internet. You acknowledge that such transmissions are at your own risk.
15. Errors and Delays
trustloanhub.com is not responsible for any errors or delays in responding to a Request Form or other communication caused by incorrect contact information, technical issues, or other circumstances beyond our control.
Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration on an individual basis, as described in the Arbitration Agreement herein. You waive the right to bring claims as part of a class or representative action and waive the right to a jury trial.
17. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. You agree that if any dispute or legal proceeding arises that is not subject to arbitration under these Terms, such dispute shall be brought exclusively in the state or federal courts located in Los Angeles County, California. You hereby consent to the personal jurisdiction of such courts and waive any objection to venue or jurisdiction in such courts.
18. International Use
The Site is operated from the United States and is intended for users located in the U.S. Access to the Site from outside the United States is at your own risk and subject to compliance with applicable local laws.
19. Entire Agreement
These Terms, including the incorporated Privacy Policy, constitute the entire agreement between you and trustloanhub.com regarding the Site and supersede all prior agreements and understandings.
20. Severability and Waiver
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. The failure to enforce any right under these Terms shall not constitute a waiver of such right.
21. Notices
We may provide notices to you via email, the Site, or postal mail. You are responsible for maintaining current contact information.
22. California Consumer Notice
Under California Civil Code Section 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 400 R Street, Suite 1080, Sacramento, CA 95814, or via telephone at (916) 445-1254 or (800) 952-5210.
23. Contact Information
For questions about these Terms, you may contact us at:
Email: info@Trustloanhub.com
24. No Agency or Relationship
Nothing in these Terms or your use of the Service shall be construed to create any agency, partnership, joint venture, employee-employer, or franchisor-franchisee relationship between you and trustloanhub.com. You acknowledge and agree that trustloanhub.com does not represent you or any Partner in any transaction and is not responsible for any negotiations or outcomes.
25. Force Majeure
We shall not be held liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor conditions, natural disasters, power failures, internet or telecommunications outages, third-party service interruptions, government actions, or any similar force majeure event.
26. Assignment
You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.
27. Survival
Sections relating to disclaimers of warranties, limitations of liability, arbitration, indemnification, intellectual property, governing law, severability, and any other provisions which by their nature should survive termination shall remain in full force and effect after termination of these Terms or your use of the Site.
28. User Submissions and Feedback
If you submit any comments, feedback, suggestions, or other content to us (“User Submissions”), you grant us a perpetual, irrevocable, worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such submissions for any purpose, without compensation to you. We reserve the right (but not the obligation) to monitor, edit, or remove any content submitted to or displayed on the Site.
29. Headings
The section titles and headings in these Terms are for convenience only and have no legal or contractual effect.
16. Dispute Resolution by Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.
a. Agreement to Arbitrate
This Dispute Resolution by Binding Arbitration section is referred to in these Terms as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and trustloanhub.com, including its Marketing Partners and/or Lending Partners, whether arising out of or relating to these Terms (including any alleged breach thereof), the Service, any advertising, or any aspect of the relationship or transactions between us, will be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into these Terms, you and trustloanhub.com, including its Marketing Partners and/or Lending Partners, are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.
b. Prohibition of Class and Representative Actions and Non-Individualized Relief
YOU AND trustloanhub.com AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER, INCLUDING trustloanhub.com’S MARKETING PARTNERS AND/OR LENDING PARTNERS, ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND trustloanhub.com (INCLUDING MARKETING PARTNERS AND/OR LENDING PARTNERS, IF APPLICABLE) AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S), EXCEPT THAT YOU MAY PURSUE A CLAIM FOR PUBLIC INJUNCTIVE RELIEF UNDER APPLICABLE LAW.
c. Pre-Arbitration Dispute Resolution
We are always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer’s satisfaction by emailing customer support at info@Trustloanhub.com. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”) to the address listed in the 'Contact Information' section. The Notice must describe the nature and basis of the claim or dispute and set forth the specific relief sought. If the parties do not resolve the claim within sixty (60) calendar days after the Notice is received, either party may commence an arbitration proceeding.
d. Arbitration Procedures
Unless the parties agree otherwise in writing, any arbitration between you and trustloanhub.com will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (AAA) rules and procedures, including the AAA’s Consumer Arbitration Rules, as modified by this Arbitration Agreement. If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the terms of this Arbitration Agreement will control unless the arbitrator determines that such application would not result in a fundamentally fair arbitration. Unless the parties agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties. If the claim is for $10,000 or less, the arbitration may be conducted solely on the basis of documents, by phone, or in person as determined by the AAA Rules. The arbitrator will issue a reasoned written decision explaining the essential findings and conclusions on which the award is based.
e. Costs of Arbitration
Payment of all filing, administration, and arbitrator fees will be governed by the AAA Rules unless otherwise provided in this Arbitration Agreement. If the value of the relief sought is $75,000 or less, and you demonstrate you cannot afford to pay your share of the fees, trustloanhub.com will pay them. The arbitrator may reallocate fees as permitted by law or AAA rules. Attorneys’ fees shall be governed by applicable law.
f. Confidentiality
All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, shall be strictly confidential for the benefit of all parties.
30. Reservation of Rights
We reserve the right, at any time and without prior notice, to modify, suspend, or discontinue the Site or any part thereof, including the availability of any feature, content, database, or Service. We may also impose limits on certain features or restrict your access to parts or all of the Site without liability or obligation, for any reason or for no reason at all, in our sole discretion.
31. Termination
We reserve the right to terminate or suspend your access to the Site and Services, in whole or in part, without prior notice, if we determine, in our sole discretion, that you have violated these Terms, engaged in any unlawful or inappropriate conduct, or otherwise acted in a manner inconsistent with the intended use of the Site. Upon termination, all rights granted to you under these Terms will immediately cease, and any provisions which by their nature should survive termination shall remain in full force and effect.